Our field service management software provides a comprehensive call logging, scheduling and service management package, communicating with your engineers in the field using smartphone, tablet or laptop devices. Our field engineer software speeds up paperwork and reduces time delays and costs.
The Customer module of Call2Field keeps all your customer data in one place, making it easy to access customer information and manage accounts. It acts as your account nerve centre, giving you a place to record notes and maintain the high level of service your customers and clients expect from you.
Call2Field’s Call module gives you all the space you need to add, monitor, schedule and store details about calls. This powerful yet intuitive system has been designed to allow you to operate smoothly and efficiently and provide a top notch service to your clients or customers. Keep reading to find out more about its top features.
It can be challenging to keep track of items you may be holding at different stock locations, such as your warehouses and vans, but not with Call2Field’s Stock module. Using this module, you’ll be able to keep tabs on how much stock you have, where it is, and where it’s going. Keep reading to find out more about the powerful features of this useful module.
Call2Field Mobile is designed for use by your engineers and will speed up the time it takes them to record details of jobs when they’re out in the field. This clever web-based software runs on handheld devices, including smartphones, tablets and laptops, so that your engineers can take Call2Field with them wherever they’re on call. User-friendly and intuitively laid out, it allows engineers to create Field Reports on the go, recording actions taken during jobs and assigning them to a particular customer and site location.
When you operate a busy service management company and want to ensure you run a tight ship, you need to know where your engineers are at any given time. Engineer tracking enables you to respond quickly to incoming calls, dispatching the nearest available engineer to the job so that you can deliver a rapid service.
Our office staff & service engineers find the Call2field software user friendly. The RedZebra staff are knowledgeable & helpful.
No more lost or damaged job sheets – now we get information back same day with customers signature.
The Call2Field software enables us to communicate efficiently with our Field based engineers.
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