Field service software innovations that improve employee engagement

Employee handshake, in office

A happy, engaged field service workforce is more efficient, more productive and provides a higher level of customer service and satisfaction. But field service personnel face many daily challenges which can cause disengagement and unhappiness. In this post we look at how innovations in field service management software are improving employee engagement and making the lives of field service employees far happier.

How Field Service Management Software can help with Business Development

Computer and Desk

Building and developing a business is not easy, especially when it involves providing field services. The business development process will often require simultaneously cutting costs while at the same time boosting productivity. These two primary aims may appear to be at odds, but with the right field service management software both can be achieved. Fine out more

Five Signs your business may need field service software

Field Engineer with laptop

Are you wondering if your field service business will benefit from investing in field service management software? Migrating from tried and tested business practices, relied on for many years, to a new, unfamiliar digital approach is bound to be worrying. But we live in a digital age with customers who have increasingly high expectations. Find out more…

What is field service management software?

Screenshot of RedZebra software, the customer module

When companies provide a wide range of services in the field, being able to keep track of all the tasks, jobs and requirements can be overwhelming for teams and management. That is where field service management software can help conduct business with greater efficiency and improve business success

How Field Service Management Can Improve Your Safety Record

Safety engineer at work

Did you know that there are 160 workplace deaths per year in the UK, and that there are over 60,000 workplace injuries which can result in a loss of earnings for a business as well as a liability issue? Field worker safety is an important part of employee management today. Here is how you can employ software to help manage that process.