When you run a busy building maintenance business, you need a way to juggle different types of reactive building maintenance jobs alongside regular planned maintenance schedules. Whether you offer a 24-hour emergency maintenance callout service or you concentrate on planned preventative maintenance, the right field service management software will help you deliver a professional service to your commercial building customers.

Enter Call2Field. Our powerful building maintenance business software has all the features you need to run an efficient operation, saving you time and money in the process. From sending quotes to scheduling and logging calls, and from monitoring your stock levels to easy accounting, Call2Field takes care of every aspect of your day-to-day building maintenance scheduling tasks.

Read on to find out more about how Call2Field could streamline your commercial building maintenance business.

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Building Maintenance Field Service Management Software Features

Perfect for use by commercial building maintenance companies, Call2Field offers a host of features all ultimately designed to help you deliver a sterling service, with key features including:

Customer management

Securely store your customer database in the customer management module of Call2Field and you’ll have all the information you need at your fingertips. From storing contracts and service level agreements to recording multiple addresses for customers with several locations, this is your account nerve centre.

Call logging

Our call management module helps you prioritise and assign building maintenance jobs to your team in the field. Drop jobs into their diaries, and assign the nearest available engineer to an urgent job. Users can log details of work and capture customers’ signatures electronically by logging into Call2Field from their mobile device.

Stock control

You’ll always have enough parts in stock with the stock management module of Call2Field, which you can configure to send you alerts when certain items run low. What’s more, it’ll keep you updated with how much stock you have sitting in vans, as well as in warehouses or your home base.

Quotes and Invoicing

Create quotes for building maintenance work and convert them easily into jobs once they’re signed off. Once the work is done, use Call2Field to send out invoices, keep track of their statuses, and avoid missed payments. Link Call2Field with your accounting software for seamless finance admin.

Reporting

Take advantage of Call2Field’s comprehensive reporting software to keep tabs on the business performance metrics that matter to you. Use existing report templates or customise your own, and create sleek reports to send to important stakeholders.

On-premises or in the Cloud

Choose the format that suits your business operation, whether you’re looking for an office-based solution or need to access it from anywhere.

Key Benefits of our Building Maintenance Software

Our building maintenance business customers enjoy a host of benefits from using Call2Field - benefits that go beyond simply having a means to schedule and log calls. Some of these advantages include:

 

Improved communication

Call2Field lets you track engineers locations so you can see who’s closest to an urgent job. You’ll never have to worry about reading bad handwriting because everything’s logged electronically, and engineers will always have the facts at their fingertips with complete work histories for each customer.

Save time and money

By speeding up call scheduling and reducing admin, Call2Field will save you time and money. Not only that, but many of our customers find they’re able to reduce their overheads by lowering their headcount thanks to the efficiencies made possible by Call2Field.

Improved customer service

Call2Field helps to deliver an outstanding service at all times, enabling faster response times and making customer satisfaction monitoring easy. 

Avoid duplication and errors

As well as saving time by avoiding the need to duplicate information across more than one platform, Call2Field also reduces the scope for human error.

 

Finally, Call2Field can be customised to the exact needs of your building maintenance business, with data input fields that can be set to record whatever you need to log in your day-to-day work.

Key Benefits of our Building Maintenance Software

Our building maintenance business customers enjoy a host of benefits from using Call2Field - benefits that go beyond simply having a means to schedule and log calls. Some of these advantages include:

 

Improved communication

Call2Field lets you track engineers locations so you can see who’s closest to an urgent job. You’ll never have to worry about reading bad handwriting because everything’s logged electronically, and engineers will always have the facts at their fingertips with complete work histories for each customer.

Save time and money

By speeding up call scheduling and reducing admin, Call2Field will save you time and money. Not only that, but many of our customers find they’re able to reduce their overheads by lowering their headcount thanks to the efficiencies made possible by Call2Field.

Improved customer service

Call2Field helps to deliver an outstanding service at all times, enabling faster response times and making customer satisfaction monitoring easy. 

Avoid duplication and errors

As well as saving time by avoiding the need to duplicate information across more than one platform, Call2Field also reduces the scope for human error.

 

Finally, Call2Field can be customised to the exact needs of your building maintenance business, with data input fields that can be set to record whatever you need to log in your day-to-day work.

Our office staff & service engineers find the Call2field software user friendly. The RedZebra staff are knowledgeable & helpful.

Eunice Booker

Water Solution

No more lost or damaged job sheets – now we get information back same day with customers signature.

Paul Wilton

Gym Support

The Call2Field software enables us to communicate efficiently with our Field based engineers.

Tony Bosworth

Impact Air Systems