Whether your business focuses on heating, ventilation, and air conditioning for large warehouses or refrigeration for smaller premises, you’re likely to be juggling a huge range of different jobs at any given time.
With RedZebra, you’ll always know the status of outstanding calls and you’ll be able to assign them quickly and easily to your engineers. Not only that, but you can use our HVAC service software as a secure hub for all your customer data, keep track of your stock, send quotes and invoices and much more.
The UK Energy Research Centre says…
“Many households are expected to install air conditioning in response to rising temperatures.“
“Our scenarios resulted in 5-32% of English households adopting air conditioning by 2050.”
Take a look at their report here.
HVAC Business Software Features
RedZebra acts as your account nerve centre, securely holding all your customer data, from contact names and addresses across multiple bases to a complete record of the work you’ve carried out and the HVAC and refrigeration equipment you’ve installed and maintained for them.
Stay on top of incoming calls, with a colour-coding system and a map view that lets you prioritise calls and assign them to the nearest available engineer via satellite tracking. Drop calls instantly into an engineer’s diary, and they can then update the job details via their mobile device once they’ve completed the job.
Our air conditioning service management software allows you to send quotes and invoices directly, which keeps you abreast of their status so that you can chase up work and ensure bills are paid on time.
RedZebra has a powerful reporting suite, making it easy to send professional-looking reports and allowing you to monitor your business performance across any metric you need.
Key Benefits of our HVAC & Refrigeration Installers’ Software
As a busy service management company, you’ll know how tricky it can be to balance planned work with ad hoc urgent breakdown jobs. When you’re constantly needing to reallocate jobs and manage their priority, you need software that can help you adapt speedily to an ever-changing situation. RedZebra is designed to make light work of job allocation, our field service management tools will help you with everything from assigning the right engineer to the job to making sure they have the correct parts and tools required to complete it.
- Complete connectivity
- F-Gas Tracking
- Engineers can work offline
- Signature capture
- Customised to your exact needs
- Improved customer service
- Avoid duplication & errors
- Save time & money
Common FAQs about our Field Service Management Software
Why is RedZebra Software beneficial?
RedZebra lets you allocate jobs to appropriately qualified HVAC engineers so that you can respond to calls in the timely and professional manner your customers expect.
How to use our Job Management Software?
RedZebra field service management software is a user-friendly interface with a number of screens that give you real-time information about outstanding jobs. Simply drag and drop jobs to assign them to engineers, and see their locations on a map view if you need to find the nearest available engineer.
Can I use RedZebra on my mobile?
Yes. As with all aspects of RedZebra, this mobile job management software is accessible from any device, wherever you are. This includes smartphones, tablets and laptops.
Do we need training before using RedZebra’s HVAC and refrigeration field service management software?
Training on how to make the most of the job management features of RedZebra will be covered in your general training on the software.
Can I try out RedZebra before purchase?
Why Choose RedZebra?
The best field service app does so much for a business. It comes with all the features you’d expect from a widely-used and popular field service software app, a field service tracking app with a great reputation. When you’re planning to ditch the clipboard in favour of a business-changing remote field service app you can’t do better than the RedZebra Software. It provides everything that busy field service organisations like yours need. If you’d like to explore the potential in more detail, you can email us at [email protected] or call 01296 350350.