Medical Equipment
Medical equipment is a highly specialised area that requires a huge degree of professionalism and care. From the logistics of transporting expensive medical equipment to the sensitivity required to install and maintain it in clinical environments, your medical equipment business needs to ensure that the highest levels of service are maintained at all times.
The field management software from RedZebra is there to help support the smooth running of your medical equipment installation business, from managing incoming calls to keeping track of the specialist medical equipment and spare parts that you have in stock. With RedZebra, you can look forward to speeding up paperwork, effectively managing your engineers’ workloads, securely storing all your customer data and work history, and much more.
Read on to find out more about how RedZebra’s medical equipment business software can help you take your business to the next level.
Book a Demo
Discover how RedZebra’s field service management software can help you streamline your operations.
Medical Equipment Field Service Management Software Features
Customer management
You need to be confident that your customer data is held somewhere secure, and our customer management software gives you that peace of mind. From customers’ addresses to the medical equipment you’ve installed and maintained for them, you’ll have one central hub where you can store all the information you need to about each customer. That includes a complete work history, so your engineers always have the facts at their fingertips.Call logging
With colour-coding to assist with prioritising incoming calls and a map view to help you assign them to the nearest available engineer, our call management software makes handling jobs a breeze. When they’ve finished, engineers can access the job on their handheld device to log details of the work they’ve completed and obtain customers’ signatures for immediate sign-off.Stock control
Keeping track of your supplies of medical equipment and spare parts can be tricky, particularly when it’s split between your home base and a fleet of vans. With our stock management software, you’ll always know how much you have left of each item, and you can even set alerts to let you know when you’re running low on something.Quotes & Invoicing
Stay on top of your accounting by sending out your quotes and invoices from RedZebra, which also links with your accounting software for seamless accounting. This means you’ll always know the status of outstanding invoices, and you can maximise incoming business by knowing which quotes still need chasing up.
Reporting
Stay on top of your business’s performance and send sleek reports to your stakeholders with our comprehensive reporting suite.
On-premises or in the cloud
Whether you’re looking for a field service management software option which is available from a premised location or the cloud – we can help. Get in touch to discuss your requirements today.Book a Demo
Discover how RedZebra’s field service management software can help you streamline your operations.
Key Benefits of our Medical Equipment Installers' Software
Enhanced communication
Two-way comms with your medical equipment engineers is a whole lot easier with RedZebra. Instantly drop incoming calls into engineers’ diaries and keep track of their locations with satnav tracking. It’s easy for them to log call details from wherever they are, as well as storing timesheets and marking annual leave and sick days.
Improved customer service
By responding in a timely manner to incoming calls, you maintain a high degree of professionalism and offer the best possible service to your customers. Our software’s ability to store a customer’s work history means you may be able to offer a first-time fix.
Save time & money
The faster admin enabled by RedZebra means you’ll save time – and time is money. Not only that, but RedZebra enables you to reduce your mobile bills and certain other overheads, with some businesses replacing laptops with handheld devices.
Avoid duplication & errors
You’ll only ever need to enter information once in RedZebra, reducing the risk of human error and preventing time wasting.
