Catering Equipment

Working in professional catering equipment installation, you’re always aware of the importance of ensuring that commercial equipment is installed and maintained to the appropriate regulatory standards. It’s part of the professional service you deliver to the commercial catering industry, and wrapped up in that is the need to ensure you provide the high level of service your customers expect from you.

Our catering equipment software can help. This powerful catering equipment installation business software helps you juggle your engineers’ busy workloads, prioritising and scheduling incoming calls and giving them a quick and easy way of recording work carried out. Not only that, but it’s also your account nerve centre, stock control monitor and much more. It’s designed to help you run an efficient operation, saving you time and money and enabling you to offer a level of service that gives you a competitive edge.

Keep reading to find out more about how our catering equipment installer software can help take your catering equipment installation business to new heights.

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Discover how RedZebra’s field service management software can help you streamline your operations.

Catering Equipment Software Features

Call2Field field service management software has all the functions you need to run a busy catering equipment installation and maintenance business. Its key features include:
Customer Management
The customer management module lets you store all your customer data in one secure place, from names and addresses of multiple customer locations to contracts and service level agreements. It also holds a complete history of the work you’ve carried out for each customer, whether that’s catering equipment installed or maintenance schedules you’ve followed.
Call logging
Prioritise and schedule incoming calls with a simple colour-coding system and map view, which lets you see your engineers’ locations via satellite location tracking so that you can assign jobs to the nearest available engineer. When the engineer completes the work, it’s easy for them to log the details and capture customer signatures electronically by accessing our call management software on a handheld device.
Stock control
With the stock module, you’ll never run low on important products or spare catering equipment parts. Capable of monitoring your stock levels back at base, in warehouses and across a fleet of vans, the Stock module can even be set to alert you when supplies of a particular item are running low.
Quotes & Invoicing
Send quotes directly from Call2Field and you’ll have an easy way to keep track of and follow up on business enquiries, maximising your incoming work. Never miss a payment as Call2Field lets you send invoices directly from the software, as well as linking up with your accounting software for seamless accounting.
Call2Field’s comprehensive reporting suite lets you track the performance of your catering equipment installation business, monitoring the metrics that matter to you and sending sleek reports to key stakeholders.
On-premises or in the Cloud

You may be looking for an office-based solution or perhaps need to access it from anywhere (the cloud). Whatever the case, we have a solution tailored to your business.

Book a Demo

Discover how RedZebra’s field service management software can help you streamline your operations.

Key Benefits of our Catering Equipment Installer Software

Our catering equipment customers are already enjoying numerous benefits from using RedZebra to manage their teams of specialist engineers.

Enhanced communication

Keeping in touch with your catering equipment installers couldn’t be easier with RedZebra, which can be accessed from anywhere to allow your engineers to pick up incoming jobs and record work completed while they’re on the move. And, because it’s all done electronically, you’ll never have to worry about reading poor handwriting.

Improved customer service
Offer the best possible service to your customers with faster response times, customer satisfaction monitoring and work history records that could enable a first-time fix for faulty catering equipment.
Save time & money
Our software is designed to lessen your admin load, speeding up the time it takes to handle incoming calls and saving money in the process. Many of our customers report lower overheads thanks to the ability to switch from laptops to handheld devices and the possibility of other cost-saving measures.
Avoid duplication & errors
You’ll only ever have to enter information once, reducing the chances of human error and saving time by eliminating duplication.
Customised to your exact needs
You can customise the software to the exact requirements of your catering equipment installation business by setting your own data input fields.

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