Working in professional catering equipment installation, you’re always aware of the importance of ensuring that commercial equipment is installed and maintained to the appropriate regulatory standards. It’s part of the professional service you deliver to the commercial catering industry, and wrapped up in that is the need to ensure you provide the high level of service your customers expect from you. 

Our catering equipment software can help. This powerful catering equipment installation business software helps you juggle your engineers’ busy workloads, prioritising and scheduling incoming calls and giving them a quick and easy way of recording work carried out. Not only that, but it’s also your account nerve centre, stock control monitor and much more. It’s designed to help you run an efficient operation, saving you time and money and enabling you to offer a level of service that gives you a competitive edge.

Keep reading to find out more about how our catering equipment installer softwarecan help take your catering equipment installation business to new heights.

Click here to send us a quick enquiry

Catering Equipment Software Features

Call2Field field service management software has all the functions you need to run a busy catering equipment installation and maintenance business. Its key features include:

Customer management

The customer management module lets you store all your customer data in one secure place, from names and addresses of multiple customer locations to contracts and service level agreements. It also holds a complete history of the work you’ve carried out for each customer, whether that’s catering equipment installed or maintenance schedules you’ve followed.

Call logging

Prioritise and schedule incoming calls with a simple colour-coding system and map view, which lets you see your engineers’ locations via satellite location tracking so that you can assign jobs to the nearest available engineer. When the engineer completes the work, it’s easy for them to log the details and capture customer signatures electronically by accessing our call management software on a handheld device.

Stock control

With the stock module, you’ll never run low on important products or spare catering equipment parts. Capable of monitoring your stock levels back at base, in warehouses and across a fleet of vans, the Stock module can even be set to alert you when supplies of a particular item are running low.

Quotes and Invoicing

Send quotes directly from Call2Field and you’ll have an easy way to keep track of and follow up on business enquiries, maximising your incoming work. Never miss a payment as Call2Field lets you send invoices directly from the software, as well as linking up with your accounting software for seamless accounting.

Reporting

Call2Field’s comprehensive reporting suite lets you track the performance of your catering equipment installation business, monitoring the metrics that matter to you and sending sleek reports to key stakeholders.

On-premises or in the Cloud

You may be looking for an office-based solution or perhaps need to access it from anywhere (the cloud). Whatever the case, we have a solution tailored to your business.

Key Benefits of our Catering Equipment Installer Software

At RedZebra, we’re used to helping safety and fire protection businesses make the most out of their investment in Call2Field service management software.

 

Improved communication

Keeping in touch with your catering equipment installers couldn’t be easier with Call2Field, which can be accessed from anywhere to allow your engineers to pick up incoming jobs and record work completed while they’re on the move. And, because it’s all done electronically, you’ll never have to worry about reading poor handwriting.

Save time and money

 Call2Field is designed to lessen your admin load, speeding up the time it takes to handle incoming calls and saving money in the process. Many of our customers report lower overheads thanks to the ability to switch from laptops to handheld devices and the possibility of other cost-saving measures.

Improved customer service

 Offer the best possible service to your customers with faster response times, customer satisfaction monitoring and work history records that could enable a first-time fix for faulty catering equipment.

Avoid duplication and errors

With Call2Field, you’ll only ever have to enter information once, reducing the chances of human error and saving time by eliminating duplication.


It’s also worth noting that you can customise Call2Field to the exact requirements of your catering equipment installation business by setting your own data input fields.

Key Benefits of our Catering Equipment Installer Software

As a Call2Field customer, you’ll enjoy a range of benefits that go beyond straightforward call scheduling and logging. These include:

 

Improved communication

Keeping in touch with your catering equipment installers couldn’t be easier with Call2Field, which can be accessed from anywhere to allow your engineers to pick up incoming jobs and record work completed while they’re on the move. And, because it’s all done electronically, you’ll never have to worry about reading poor handwriting.

Save time and money

Call2Field is designed to lessen your admin load, speeding up the time it takes to handle incoming calls and saving money in the process. Many of our customers report lower overheads thanks to the ability to switch from laptops to handheld devices and the possibility of other cost-saving measures.

Improved customer service

Offer the best possible service to your customers with faster response times, customer satisfaction monitoring and work history records that could enable a first-time fix for faulty catering equipment.

Avoid duplication and errors

With Call2Field, you’ll only ever have to enter information once, reducing the chances of human error and saving time by eliminating duplication.

 

It’s also worth noting that you can customise Call2Field to the exact requirements of your catering equipment installation business by setting your own data input fields.

Our office staff & service engineers find the Call2field software user friendly. The RedZebra staff are knowledgeable & helpful.

Eunice Booker

Water Solution

No more lost or damaged job sheets – now we get information back same day with customers signature.

Paul Wilton

Gym Support

The Call2Field software enables us to communicate efficiently with our Field based engineers.

Tony Bosworth

Impact Air Systems