A busy service business requires an enormous degree of organisation to maintain the high standard customers expect. Details of customers and previous jobs must be meticulously logged for future reference and stock levels must be monitored at all times. That’s where Call2Field database software for service companies comes in. Designed to give you a single user-friendly database for storing all customer and business data, Call2Field will transform your business operations and reduce the amount of time you spend on admin.
Call2Field is a powerful service software solution with a customer database module that acts as a nerve centre for your business, storing all your customer account details in one convenient place. You can store data such as customer name, address, account number and billing information, and jobs can then be recorded against that customer so that you have a complete history of work carried out for each customer. The database also allows you to keep track of multiple customer locations with the Multi-sites feature, as well as giving you a place to store service contracts and service level agreements.
The stock management database of Call2Field allows you to keep track of stock held at different locations, in vans as well as in different warehouses. This part of the Call2Field business database software makes it simple to monitor stock levels and locations, and the Audit Trail feature records what stock has moved where, and when. Stock Browser lets you peruse your stock database at any time, with a handy search feature allowing you to locate a particular item. What’s more, you can even set up alerts to tell you when certain items are running low.
Interested in a free demo of our outstanding service database software? See how it could help your business by requesting a free online demo today.
Our office staff & service engineers find the Call2field software user friendly. The RedZebra staff are knowledgeable & helpful.
No more lost or damaged job sheets – now we get information back same day with customers signature.
The Call2Field software enables us to communicate efficiently with our Field based engineers.
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