Industries

Call2Field is so versatile that it’s being used to streamline business operations across numerous different industries. The client profiles on this page show you how real RedZebra customers use Call2Field in a diverse range of businesses and sectors. Have a read of some of these case studies to find out more about how Call2Field is helping companies like yours to run more smoothly and offer a better service to customers.

CRB Cunninghams

CRB Cunninghams

CRB Cunninghams enlisted the help of RedZebra Software to streamline their call management processes and enable their field service team to operate more efficiently.

Rational Technical Services UK

Rational Technical Services UK

When Rational Technical Services UK needed a software solution that would enable them to keep accurate customer histories and generate detailed custom reports, RedZebra’s Call2Field was the natural choice. Read on to find out how Call2Field has helped Rational maintain its high level of service to its portfolio of large clients.

Technical Services creates instant, remote access to customer equipment records

Technical Services creates instant, remote access to customer equipment records

Until six months ago, Pam Green and her administrative colleagues at the London company Technical Services had a particular problem: the need to hold electronic and easily accessible case histories on all Technical Services' customers and equipment and, in tandem, to persuade them to begin asset-tagging: building an electronic record of all their equipment – with model, serial number, location and history – which would be invaluable both for Technical Services' administration and for engineers in the field.

Daltons Wadkin takes customer service to a new plane

Daltons Wadkin takes customer service to a new plane

Earlier this year, an engineer from Daltons Wadkin, the Nottingham based supplier of woodworking machinery, was sitting in his van outside a client's premises, completing the job sheet on his tablet, when a member of the client's staff ran out of his office waving Daltons Wadkin's invoice ... not because anything was wrong but because he was so impressed that it had arrived before the engineer had even left the premises!

SMART repairs made smarter through automated admin

SMART repairs made smarter through automated admin

Keeping track of the work done by field technicians in 83 vehicles spread across the country is no mean feat, as Andy Patterson, who runs the country's leading automotive SMART repair group, knows only too well.

Integra Technology Solutions

Integra Technology Solutions

The Coventry-based supplier of intruder alarms, CCTV, access control and fire alarm systems, has good cause this week to celebrate finally tackling the automation of paperwork for its field engineers.

Alex Reid

Alex Reid

Alex Reid, the leading supplier in Dry Cleaning and Laundry consumables, machinery and service support in the UK, expanded the business to incorporate Alex Reid Surface Treatment.

Our office staff & service engineers find the Call2field software user friendly. The RedZebra staff are knowledgeable & helpful.

Eunice Booker

Water Solutions

No more lost or damaged job sheets – now we get information back same day with customers signature.

Paul Wilton

Gym Support

The Call2Field software enables us to communicate efficiently with our Field based engineers.

Tony Bosworth

Impact Air Systems
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